Whether tis' nobler in the mind to suffer
The slings and arrows of outrageous waitrons,
Or to take arms against a sea of bozos
And by opposing, end them ?
Apologies to the Bard for tampering with some of his classic prose but that's the end of apologies for today. I'm tired of wrestling with this dilemma of whether to tip or not, whether it makes economic sense, whether it's custom and practice, whether it's socially correct behaviour, whether it makes a blind bit of difference to the service or lack of it, that you get in a restaurant and I reckon that if the restaurateurs and the hospitality industry can't or won't tackle the problem then it should be legislated for and then at least there would be no confusion in anyone's mind when a Government imposed taxable service charge was levied.
Going for a meal in a restaurant is a strange sort of transaction - you are entering into a contract with the restaurant owner. He undertakes to serve you a meal at a predetermined price as indicated on the menu and you undertake to pay that specific price. At some stage in the proceedings, you, the diner, decide to pay more than what is required, effectively giving your money away - it's really quite bizarre ! When was the last time you went into one of Mr A's Emporiums (or should that be Emporia) and when asked by the cashier for R 125 you gaily replied "Just add 10% to that please".
Now I understand the concept of varying degrees of service but with other suppliers it normally works the other way. If I get bad service from the plumber or electrician then I deduct money from the bill - why should a restaurant be any different? Why should I give you money to be nice to me, to bring the food on time, to not spill wine all over me - it doesn't make sense. Why should I reward your little tricks like drawing smiley faces on the bill, touching my arm or back as you pour the wine, telling silly jokes, it's your job for cris'sake!
I'm not interested in the stories that the wages are low or non existent, that the industry can only attract drifters, that tipping encourages better service. The bottom line is that if everyone stopped tipping immediately, the waiters would not work for nothing, the restaurant owners would have to pay salaries, they would increase their prices no doubt but I would have the opportunity to vote with my feet - the businessmen would survive and the bozos go bang!

